Chapmans is committed to your privacy and does not divulge, sell or rent your information to 3rd parties. We guarantee that all your personal information will be kept private and secure.
What information we collect
When you place an order with us you are entering an agreement with us. We will ask you to provide some personal information:
Please note we will only keep your data for as long as is necessary for the purpose for which it is collected.
How and why do we use your data
We will use your data to offer you promotions, new launches and products that are most likely to be of interest to you. We also store data in case we need to contact you about your order.
The Data privacy law considers this to fall under legitimate interests. If you don’t want us to use your data then you can withdraw your consent at any time.
How we use your information
Chapmans uses the data we collect from you in the following ways: To process and dispatch your online orders, to respond to customer support enquiries, to keep track of your order history, for marketing or advertising purposes.
Where do we collect your data
When you visit our website and buy products
When you engage with us on social media
When you contact us by any means with complaints, queries or requests.
When you comment on or review our products or services.
When you fill in any forms.
Who do we share your data with
Chapmans do not sell your information to third parties.
How long will we keep your data
We will only keep your data for as long as it necessary for the purpose of which it was collected. When your data is no longer need it will be either deleted or destroyed.
What are your rights
You have the right to request the following:
Access to the personal data we hold about you.
The correction of your personal data when incorrect, out of date or incomplete
That we stop sending consent based processing after you’ve withdrawn your consent.
To remove your data fully from our system once you either withdraw your consent, object or there are no legitimate interests in holding your data.
Your right to withdraw your consent at any time.
How to contact us if you have any further questions
This privacy notice has outline the way we handle your personal data and your rights to control it.
If you have any questions please contact us by email
or write to us at Chapmans, 79 High Street, Southwold, Suffolk, P18 6DS
This notice was last updated on 25/5/2018